At Alchemy Online Services, accessible at https://alchemyonlineservices.com, protecting the privacy of our visitors is one of our top priorities.
This Privacy Policy outlines the types of information we collect and record at Alchemy Online Services and how we use it.
If you have additional questions or require more information about our Privacy Policy, feel free to contact us at alchemyllc@alchemytranscription.com.
This Privacy Policy applies only to our online activities and is valid for visitors to our website regarding the information they share and/or collect on Alchemy Online Services. It does not apply to information collected offline or through other channels.
Consent
By using our website, you consent to our Privacy Policy and agree to its terms.
Information We Collect
The personal information you are asked to provide, and the reasons why you are asked to provide it, will be explained at the point we ask for it.
If you contact us directly, we may collect additional information, such as:
- Name, email address, and phone number
- The contents of your message and/or attachments
- SMS content (if applicable) and consent preferences
- Any other details you choose to provide
We may also collect phone numbers for the purpose of sending SMS notifications or marketing messages with explicit consent.
SMS Notifications and Marketing Consent
If you opt-in to receive SMS notifications or marketing messages from Alchemy Online Services, the following terms apply:
- By providing your phone number and opting in, you consent to receive SMS messages about our services, promotions, or updates at the phone number you provided.
- SMS frequency may vary based on your engagement.
- Data rates may apply as per your mobile service provider’s plan.
- SMS OPT-IN OR PHONE NUMBERS FOR THE PURPOSE OF SMS ARE NOT BEING SHARED. Information will not be shared to any 3rd party or affiliated services.
To manage your SMS preferences:
- Text HELP to [insert SMS support number] for assistance.
- Reply STOP to opt out of receiving SMS messages.
Note: We do not share SMS opt-in data or phone numbers collected for SMS purposes with third parties. Your data will solely be used for communication from Alchemy Online Services.
How We Use Your Information
We use the information we collect in various ways, including to:
- Provide, operate, and maintain our website
- Improve, personalize, and expand our website
- Understand and analyze how you use our website
- Develop new products, services, features, and functionality
- Communicate with you for customer service, updates, and promotional purposes
- Send SMS notifications and marketing messages (if opted in)
- Prevent fraud and ensure the security of our platform
Log Files
Alchemy Online Services follows a standard procedure of using log files. These files log visitors when they visit websites. Information collected by log files includes:
- Internet protocol (IP) addresses
- Browser type
- Internet Service Provider (ISP)
- Date and time stamps
- Referring/exit pages
- Number of clicks
This information is not linked to anything personally identifiable. It is used to analyze trends, administer the site, and gather demographic data.
Cookies and Web Beacons
Alchemy Online Services uses cookies to improve the user experience. These cookies store information about:
- Visitors’ preferences
- Pages accessed on our website
This data helps us optimize your experience by customizing website content based on your browser type and preferences. You can choose to disable cookies through your browser settings.
CCPA Privacy Policy (Do Not Sell My Personal Information)
If you are a California resident, you have the following rights under the CCPA:
- The right to request disclosure of the categories and specific pieces of personal data collected.
- The right to request the deletion of your personal data.
- The right to opt-out of the sale of your personal data (we do not sell personal data).
To exercise these rights, please contact us. We will respond within one month.
GDPR Privacy Policy (Data Protection Rights)
If you are located in the EU, you have the following data protection rights under GDPR:
- Right to Access: Request copies of your personal data.
- Right to Rectification: Request corrections or updates to your data.
- Right to Erasure: Request that we delete your data under certain conditions.
- Right to Restrict Processing: Request limitations on how we process your data.
- Right to Object: Object to how we process your data.
- Right to Data Portability: Request the transfer of your data to another organization or directly to you.
To exercise any of these rights, please contact us. We will respond within one month.
Children’s Information
Protecting children’s privacy is crucial. We do not knowingly collect personal information from children under the age of 13. If you believe your child has provided personal information, please contact us immediately, and we will take steps to remove it.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated “Effective Date.”
Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please reach out to us:
Alchemy Online Services
Website: https://alchemyonlineservices.com
Email: alchemyllc@alchemytranscription.com
Phone Number: 712-444-0218